Kurahi Business · Department 11 of 15

Operations & Logistics

Operations and logistics requests, cases and documents are received in their own queue, prepared as drafts and reviewed by a person. It is served by the company-wide department queue.

Operations & Logistics department workspace in the Kurahi console

What Kurahi does in this department

Agents prepare; people decide. No agent sends, pays or deletes anything on its own.

  • Operations & logistics work queue

    Requests, cases and documents for this department are kept in one queue; the secretariat inbox routine files incoming mail here when the email belongs to operations & logistics.

    Inputs
    Requests, cases and documents; emails filed here by the secretariat inbox routine when they belong to this department
    Kurahi prepares
    Case with title, category, priority, flags, short summary and next step; reply draft for clean routine mail
    Checks
    Requester and description required; do not claim external actions were performed; document reviews require a source attachment
    Connected systems
    Microsoft 365 mail (read) and Outlook drafts (write.mailDraft); nothing sent
    Autonomy
    L1 準備 via secretariat-inbox-full; no sending, payments, bookings or account changes; flagged mail gets no reply
  • Department workspace: Delivery work

    Operations work is listed with due date and owner.

    Inputs
    Work items in the project queues mapped to this department
    Kurahi prepares
    Read-only list of records with status, due date and owner (担当)

Work queues

  • Operations & logistics

Policy checks

  • Requester and description required
  • Do not claim external actions were performed
  • Document reviews require a source attachment

In every department

  • Its own workspace, and an agent conversation that knows the department
  • Incoming mail routed into the department's queue
  • Approval routes with the required approvers and separation of duties
  • Word, Excel and PowerPoint documents
  • Signed evidence for every step
  • A morning brief of decisions waiting and items escalated

Shared connectors

  • kintone
  • Gmail
  • Box
  • LINE WORKS
  • Microsoft 365

Mulakan dengan satu aliran kerja.

Beritahu kami kerja yang ingin anda serahkan. Kami akan menunjukkan Kurahi pada proses yang serupa dengan anda, kemudian membantu anda memutuskan sejauh mana untuk melangkah.

  1. Hubungi kami

    Perbincangan tentang kerja, sistem yang terlibat dan siapa meluluskan apa.

    Hubungi kami
  2. Minta sebut harga

    Kakitangan digital, tadbir urus data, penggunaan terpencil dan sokongan SLA, melalui perjanjian bertulis.

    Minta sebut harga
  3. Mula percuma

    Pasang Kurahi pada pelayan anda dan gunakan edisi, baris gilir kerja dan Autopilot pada L0 dan L1 tanpa caj.

    Mula percuma